- DoT directs telecom operators to implement Caller ID Name Presentation (CNAP) service promptly.
- CNAP ensures accurate caller identification using KYC details for enhanced security.
- Fraud prevention measures include mandatory Aadhaar-based verification for new SIM cards.
The Department of Telecommunications (DoT) has urged leading telecom providers like Airtel, BSNL, Jio and Vi to introduce the Caller ID Name Presentation (CNAP) service without delay. Aimed at strengthening user safety, this feature will display the caller’s registered name during incoming calls, helping users avoid spam or fraudulent interactions. With trials already underway, the DoT is keen to make this feature widely accessible soon.
This initiative is a step toward safeguarding mobile users by ensuring transparency in communication. While smartphone users are set to benefit significantly from CNAP, those with 2G feature phones may miss out. The move reflects the government’s commitment to promoting user safety amidst rising concerns over mobile scams and spam calls.
Accelerating CNAP Implementation
The DoT recently emphasized to telecom operators the importance of expediting CNAP deployment. This technology, still in its trial phase, links the caller’s name to the recipient’s display, sourced from the caller’s KYC details. Such a system not only aids in recognizing genuine callers but also curbs scammers using unverified identities to mislead people.
In addition, the Prime Minister’s Office (PMO) has issued directives aimed at reducing fraud nationwide. Telecom providers must now adhere to Aadhaar biometric verification before issuing new SIM cards. This effort aims to combat the widespread misuse of fake documents for procuring SIMs, further boosting the effectiveness of the CNAP initiative.
Understanding Caller ID
The CNAP feature is designed to display the caller’s name on the recipient’s device, ensuring users can identify unknown callers. While apps like Truecaller and Bharat Caller ID & Anti Spam offer a similar service, they rely on crowd-sourced data, which can sometimes be unreliable. CNAP, however, directly uses the KYC information provided during SIM card registration, offering a much more accurate and trustworthy alternative.
Once implemented, this system will transform how users perceive incoming calls, making it easier to differentiate between legitimate contacts and potential spam. By reducing reliance on third-party apps, CNAP offers a built-in solution that aligns with government standards for data accuracy and security.
Benefits of CNAP for Mobile Users
- Accurate Caller Identification: Displays the name linked to the SIM’s KYC data.
- Fraud Prevention: Reduces risks from scams by exposing unverified caller identities.
- User Convenience: Eliminates the need for third-party apps while enhancing call transparency.
The introduction of Caller ID through CNAP marks a significant milestone in India’s telecom sector. By enabling accurate caller identification and enforcing stricter SIM issuance protocols, the initiative addresses key concerns surrounding mobile fraud and spam calls. Users can look forward to a more secure and transparent calling experience, enhancing trust in everyday communication.
FAQ
What is CNAP, and how does it work?
CNAP (Caller Name Presentation) displays the caller’s name based on their KYC details during incoming calls.
Will CNAP be available for all types of phones?
CNAP will primarily benefit smartphone users, as it may not support 2G feature phones.
How does CNAP differ from third-party apps like Truecaller?
CNAP uses verified KYC data, while apps like Truecaller rely on crowd-sourced information, which may not always be accurate.
What measures are being taken to reduce SIM fraud?
Telecom operators must verify all new SIM cards using Aadhaar-based biometric data to prevent fraud.
When can users expect the rollout of CNAP?
Trials are ongoing, and the DoT is working to implement CNAP soon.
