- OnePlus 13 Series offers a 180-day replacement plan for hardware-related issues.
- Plan covers key components like screen, battery, back cover, and motherboard.
- Available for purchases before February 13, 2025, with optional paid extension.
OnePlus has taken a significant step forward with its customer service strategy by introducing an exclusive 180-day replacement plan for the OnePlus 13 Series in India. This initiative emphasizes the brand’s dedication to enhancing user satisfaction and providing premium device protection.
The replacement plan ensures peace of mind for customers, enabling them to enjoy their OnePlus 13 or OnePlus 13R without worrying about potential hardware issues. This initiative, available for purchases made until February 13, 2025, reflects OnePlus’s commitment to offering seamless after-sales support tailored for the Indian market.
OnePlus 13 Series Replacement Plan
The 180-day replacement plan is a thoughtful addition to the OnePlus 13 Series experience, covering critical hardware components like the screen, back cover, battery, and motherboard. If a hardware defect is verified during the coverage period, users can receive a brand-new replacement device.
Claiming the replacement is a hassle-free process: customers can visit an authorized OnePlus service center to confirm their eligibility. The service is complimentary for devices purchased between January 10 and February 13, 2025.
For those interested in extended coverage, OnePlus offers an optional paid plan. Priced at ₹2599 for the OnePlus 13 and ₹2299 for the OnePlus 13R, the extended plan adds three more months of replacement coverage, making it a worthwhile investment for long-term protection.
Part of a Broader Strategy in India
The replacement plan aligns with OnePlus’s “Project Starlight,” an initiative focused on enhancing customer service and improving device durability in India. Through this project, OnePlus has expanded its service network, introducing more service centers and streamlining processes for faster resolutions.
These efforts underline OnePlus’s vision of delivering exceptional value to Indian customers. By combining innovation in product design with customer-centric services, the brand continues to solidify its position as a leader in the premium smartphone segment.
The OnePlus 13 Series, complemented by the 180-day replacement plan, underscores the brand’s commitment to elevating customer experience. With premium features, robust after-sales support, and tailored services for Indian users, the OnePlus 13 Series sets a new benchmark in smartphone ownership.
FAQ
What is the 180-day replacement plan for the OnePlus 13 Series?
It offers a one-time replacement for hardware defects within 180 days of purchase.
Which components are covered under this plan?
The plan covers hardware issues related to the screen, battery, back cover, and motherboard.
How can I claim the replacement?
Visit an authorized OnePlus service center to verify eligibility for the replacement.
Can I extend the replacement plan coverage?
Yes, an optional paid plan extends the coverage by three months for a nominal fee.
