- OnePlus offers free screen replacements for select models with display issues.
- The initiative targets the green line issue in AMOLED screens of specific OnePlus models.
- Only devices without damage and unauthorized repairs are eligible for the replacement program.
In a proactive move to address the persistent green line issue in AMOLED screens, OnePlus has launched a free screen replacement initiative for select phone models. This problem, often mistaken for a software glitch, is actually a hardware issue that has affected various smartphone brands. Unlike others, OnePlus is tackling this head-on by offering free screen replacements under its Red Cable Club loyalty program, ensuring a better user experience and device longevity.
The offer was spotted by an X (formerly Twitter) user named Starcommander in the Red Cable Club section of OnePlus phones. This initiative is available for OnePlus 8 Pro, OnePlus 8T, OnePlus 9, and OnePlus 9R models, provided the devices are undamaged and have not undergone unauthorized repairs. Users in India can find this offer in their OnePlus phone’s Settings under the Red Cable Club section.
The OnePlus models eligible for the free screen replacement program:
| Model | Eligibility |
|---|---|
| OnePlus 8 Pro | Eligible |
| OnePlus 8T | Eligible |
| OnePlus 9 | Eligible |
| OnePlus 9R | Eligible |
OnePlus Screen Replacement
OnePlus has confirmed to Android Authority that this initiative comprises three tiers of service. The first tier, Comprehensive Diagnostics, involves a thorough evaluation of the screen’s performance and reliability. The second tier, Screen Upgrades and Replacements, offers eligible users a new, advanced display panel that promises vibrant colors and increased durability. These screens are specifically engineered to perform well in high-humidity and high-temperature environments. The third tier, Deep Cleaning Service, includes a complimentary, in-depth cleaning of the device.
To enhance the resilience of these older devices, OnePlus has partnered with its suppliers to develop new screen technology. This technology aims to improve the screens’ resistance to moisture and other environmental conditions, providing a longer lifespan and better performance for users.
Users are encouraged to visit OnePlus service centers for diagnostics to determine if their device is at risk. Devices with human-caused damages, such as drops or liquid intrusion, are not eligible for this free upgrade and should be repaired through the standard after-sales service.
In India, OnePlus has initiated a free screen replacement program for smartphone models facing the green line display issue. The program includes models like OnePlus 8 Pro, OnePlus 8T, OnePlus 9, and OnePlus 9R, allowing users to get a free screen replacement if they encounter this problem. This initiative is aimed at enhancing the durability and user experience of OnePlus smartphones.
Addressing the Green Line Issue
The green line display issue has become prevalent in certain OnePlus smartphone models, prompting the company to take action. This hardware problem is often confused with software issues, but OnePlus aims to resolve it through this program and improve the overall durability of their devices.
Currently, this program is limited to India, but OnePlus plans to expand it to other regions. The company has implemented new display technology to improve moisture and temperature resistance. It’s important to note that this free replacement program is specifically for the green line issue and does not cover physical damage to the screen.
In conclusion, OnePlus is addressing a significant hardware issue with its AMOLED screens by offering free replacements for select models under its Red Cable Club initiative. This move demonstrates the company’s commitment to customer satisfaction and device longevity, setting it apart from other smartphone brands.
FAQ
Which OnePlus models are eligible for the free screen replacement?
OnePlus 8 Pro, OnePlus 8T, OnePlus 9, and OnePlus 9R.
What is the green line issue in OnePlus screens?
It is a hardware problem that causes a green line to appear on AMOLED screens.
Are all OnePlus devices eligible for the replacement?
Only undamaged devices without unauthorized repairs are eligible.
Where can users find this replacement offer?
In the Red Cable Club section of their OnePlus phone’s Settings.
Is this program available outside India?
Currently, it is limited to India, but there are plans to expand it to other regions.
