- OnePlus users face high repair costs for dead motherboard issues in certain models.
- OnePlus denies widespread motherboard problems, offering no free repair services for affected users.
- Service centers have charged ₹27,000 to ₹42,000 for motherboard replacements in OnePlus smartphones.
OnePlus smartphone users, particularly those facing dead motherboard problems, weren’t prepared for such costly repairs. Initially, OnePlus acknowledged the green line display issue and took measures to provide free repairs. However, when it comes to the motherboard problem, things are different. The company has dismissed the issue as a widespread concern, stating that it hasn’t received enough reports to suggest it’s a common problem. This has left many users disappointed, as they are now responsible for bearing the hefty repair costs on their own.
In response to complaints, OnePlus took to X (formerly Twitter) and explained that only a small number of users were affected. The company further urged anyone facing these problems to contact their customer care at +1800 102 8411. However, what frustrated users even more was the lack of any commitment to offering free repairs or replacements, a stark contrast to how they handled the green line display issue.
Many users are reporting extremely high repair charges for motherboard issues in their OnePlus devices. For instance, a OnePlus 10 Pro 5G user shared that he was asked to pay ₹42,000 for motherboard replacement. Similarly, a OnePlus 9 Pro user reported a demand of ₹27,000 from the service center to repair his phone. Despite these complaints, OnePlus seems convinced that the problem isn’t widespread enough to justify more drastic action.
Motherboard Issue in OnePlus smartphones
The “Motherboard Issue” in OnePlus smartphones has left users grappling with the inconvenience and high repair costs. Despite various complaints on platforms like the OnePlus community, the company hasn’t budged on its stance. They have indicated that while motherboard repairs can be expensive, they are working to make them more affordable. However, no promises of free repair services were made.
OnePlus, known for delivering premium smartphones, is now facing criticism for how it’s handling this situation. In contrast to previous issues like the green line problem, which saw a more user-friendly response, the dead motherboard issue is causing frustration among users who feel abandoned by the brand. This OnePlus news is starting to affect the company’s reputation, even as they try to maintain that the problem isn’t as large as some users believe.
It’s evident that the company has analyzed its data carefully before coming to these conclusions. While OnePlus may believe that this issue isn’t widespread enough to merit a mass recall or free repairs, it’s clear that users are left dissatisfied with their handling of the situation. The company’s promise to make repairs more affordable brings some relief, but the question remains whether it’s enough to restore customer trust.
Also Read: OnePlus OxygenOS: Android 15 Update Timeline and Eligible Devices
In conclusion, the motherboard issue has led to significant dissatisfaction among OnePlus users, especially those affected by the high repair costs. With no promise of free repair or replacement, many are left frustrated, impacting the company’s reputation. While OnePlus claims that the problem is isolated, users believe the brand should take more responsibility for the dead motherboard issue.
FAQ
What is the OnePlus motherboard issue?
Many OnePlus smartphones, like the OnePlus 9 Pro and 10 Pro, have been facing dead motherboard problems, leading to high repair costs.
Is OnePlus offering free repairs for dead motherboard issues?
No, OnePlus has denied offering free repairs for dead motherboard issues, citing that the problem isn’t widespread.
How much does it cost to repair a dead motherboard in OnePlus phones?
Repair costs for dead motherboards range from ₹27,000 to ₹42,000, depending on the model.
